Privacy Policy

A. Personal Data You Voluntarily Provide To Us

You can provide us with different kinds of personal data depending on how you interact with the Services. We only collect personal data that is necessary for the purposes of providing and improving our products and services. We will inform you of the purposes for which we collect your personal data and obtain your consent before processing it. We will not use your personal data for any other purposes without your permission. Please note that if you choose not to provide us with certain personal data, you may not be able to access certain Services or features may not work as intended.

Some examples of personal data you provide to us are:

• Basic registration information, such as your name, a public-facing display name, password, the country you live in, and email address to create a SUDOPE account and access some of our features;
• Payment-related information, such as your credit card number and expiration date to complete purchases on SUDOPE;
• Optional personal data that you provide voluntarily, such as email preferences, social features, early access request, surveys responses, or customer service inquiries, to personalize your experience and communicate with you;
• Application information and other relevant details that you provide to verify your eligibility and process payouts for contests or competitive events. We collect whatever information you choose to provide to us in those or other similar cases;
• Personal data of other individuals that you provide to us in certain circumstances. If you do so, you must ensure that they are aware of this Privacy Policy, the purposes for which we are collecting their personal data, and have consented to your disclosure of their personal data to us for those purposes. You agree to indemnify and hold us harmless from and against any and all claims by such individuals relating to our collection, use and disclosure of such personal data in accordance with the terms of this Privacy Policy.

B. Personal Data We Collect Automatically

We may collect some personal data automatically when you visit, access, or use the Services. This includes information about your application usage, purchases, entitlements, and other activity in the Services, typically associated with your account (if you are logged into your SUDOPE account or use a third-party account to access the Services) or with an identifier we have assigned to your device or profile. While the specific types of personal data that we automatically collect may vary, they generally include:

• Usage information: This includes details about the applications you use, how long and when you use them, your preferences and settings, crash reports, and other statistics about your interaction with our Services. They also help us improve our Services, personalize your experience, manage advertising, conduct data analytics, and prevent fraud;
• Technical information: This includes information about your device, such as IP address, device identifiers, internet service provider, browser type and version, operating system and platform, hardware specifications, and other device-related information;
• Location information This includes an approximate location of your device based on your IP address.

We use various technologies to collect this information automatically. These include cookies , log files , web beacons , and other similar tools that store or access data on your device. They help us, our Services providers, and third parties recognize your device and provide information about how you use and interact with the Services. For example, they support our ability to authenticate users, remember preferences, manage to advertise, personalize experiences, and conduct data analytics. Please note that if certain features on the Services are provided by third parties, those third parties may also use automated means of data collection and may record information about your use of the Services or others’ websites over time. These features are subject to those third parties’ privacy notices and policies.

C. Personal Data We Collect From Other Sources

We may also receive information about you from service providers and third parties in connection with your use of the Services or your interactions with us on other platforms. For example:

• If you link your SUDOPE account with a third-party account (such as Facebook or Twitter), the third-party may share some personal data with us, such as your display name, user ID, device information, name, and email address. You can control the information they share with us by changing your privacy settings on their websites or services;
• If you buy, download, or access our Services on or through services operated by third parties, they may provide us with personal data to facilitate your access and use of our Services. This may include your display name, user ID, device and region information.
• Application information and other relevant details that you provide to verify your eligibility and process payouts for contests or competitive events. We collect whatever information you choose to provide to us in those or other similar cases;

We may use your personal data for the following purposes:

• Providing and improving our Services, including personalizing your ads and marketing messages;
• Communicating with you about our Services and new products or services that we offer;
• Responding to your requests, inquiries, and feedback;
• Conducting research and analysis to understand our Users’ behavior and preferences;
• Enforcing our terms of service and preventing fraud or illegal activities;
• With your consent, delivering targeted ads and promotions to you on third-party websites and apps.

We may share your personal data with the following categories of recipients:

• With third-party service providers who help us operate our business and provide our Services, such as payment processors, analytics providers, and customer service providers;
• With our affiliates, subsidiaries, or parent companies for business purposes such as customer support, marketing, and technical operations.
• With your consent or at your direction, such as if you link your SUDOPE account with a third-party account or participate in our referral program.

We may also share information that does not identify you with third parties, such as aggregate or de-identified information.

We respect your choices and rights regarding your personal data. Depending on the exact nature of our relationship with you and how you use the Services, you may have different options and rights available to you. These include:

• You can request access to, correction of, or deletion of your personal data we’ve collected. You can also request to restrict or stop processing your personal data in certain circumstances;
• You can change your email marketing preferences at any time, such as by using the opt-out mechanism provided in our marketing emails, updating your SUDOPE account settings, or contacting us with your request;
• You can change your browser or mobile device settings to block, manage, delete or limit tracking technologies like cookies. In some cases, blocking or disabling cookies may cause the Services not to work as intended, and some features may not be available;
• If you’re under the age of 16 and have a SUDOPE account, you can ask that we remove or anonymize certain content you’ve provided on the Services;

Some jurisdictions may provide you with additional rights under applicable law. To learn more about these rights and how to exercise them, please contact us as described in "CONTACT US" below.

Please note that we may ask you for additional information to verify your identity before completing your request.

Vihali Technology Company Limited is based in Vietnam, but we operate globally to help provide Users all around the world with a better experience on the Services. We have subsidiaries, offices, service providers, and partners worldwide to support these operations in different ways. This means that we may transfer and process the personal data we collect globally, including to countries outside of Vietnam. The data protection laws and rules in these countries may be different from those in Vietnam. We maintain appropriate safeguards to protect the personal data that we transfer, such as by using standard contractual clauses or obtaining your consent where required by law.

We retain your personal data for as long as we reasonably need it for the purposes described in this Privacy Policy. The main criteria we consider in determining how long we keep your personal data include:

• The minimum retention periods required by law or regulation;
• The relevant industry standards and best practices;
• The types of personal data we have collected and how sensitive they are;
• The potential risk of harm or liability from unauthorized use or disclosure of your personal data;
• The purposes for which we process your personal data and whether we can achieve those purposes through other means;
• The necessity of your personal data for legal claims or disputes.

We may also retain some information that does not identify you individually, such as aggregate or de-identified information. We may use and share this information for any lawful purpose.

We take data security very seriously, and we use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal data. We recommend that you take precautions to protect your personal data, especially your account credentials and password. You agree not to hold us liable for any loss or damage resulting from any unauthorized or unintended access that is beyond our control, or abuse of your personal data by third parties. We also do not warrant or represent that your use of our Services is safe and protected from malware, viruses, or other vulnerabilities.

We maintain appropriate safeguards to protect your personal data from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

We update this policy from time to time to reflect changes in our practices or relevant laws. When we do, we’ll change the date noted at the top of the policy. We may also notify you of the changes within the Services. Please review this policy periodically to stay informed about how we collect, use, share, and protect your personal data.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Vihali Technology Company Limited

21 Nguyen Trung Ngan Street,

Ben Nghe Ward, District 1,

Ho Chi Minh City,

Vietnam.

Email:publishing@sudope.com

We will respond to your request as soon as possible and in any event within one month of receipt of your request.

Vihali Technology Company Limited is the data controller for the personal data we collect through our Services, except where we act as a data processor on behalf of another data controller (such as a console or platform provider). In such cases, the data controller will be responsible for their own privacy practices and you should refer to their privacy policy for more information.

End.